“The Doctor was very good, he was very informative and took the time to explain in good detail. I was aware of what was going to happen and the process my mother was going to follow. I was impressed that all the appointments where made ahead of time allowing us to plan. My mother had breast cancer and the doctor was very descriptive, as she is elderly this was a little too much for her to take in all at once – I felt a simple flow diagram/ pictorial explanation of the procedure and “what happens next” would have been useful for her to take away and digest. On the whole the service was very good and very efficient and we are very grateful for the advice that the Doctor gave…..”